Responsible Gaming Policy
A pleasant time at an online casino can be spoiled by gaming addiction. This is a condition characterized by an obsessive need to place bets over and over again. Ludomania leads to negative consequences such as financial losses, problems in relationships with family/friends, and deterioration of physical and mental health.
To protect Vietnamese players from addiction, the EU9 Casino has developed a Responsible Gaming Policy. It’s aimed at regulating users’ behavior, helping them to solve possible problems, and teaching them how to act when signs of ludomania appear.
Rules for Underage Players
The Online Casino EU9 takes all measures to prevent users under the age of 18 from accessing gambling resources. Registered players must pass verification to open the full functionality of the website. During the identification procedure, the administration checks the age. If it turns out the new user is minor, their account will be blocked.
Tools to Prevent Gaming Addiction
An important part of the Responsible Gaming Policy is self-control. The Casino offers Vietnamese players two options to use ‒ self-exclusion and limits on deposits.
Self-Exclusion
This is an opportunity for the player to request a temporary restriction of access to the online casino site. The user’s account will be blocked for a certain period of time, and after its expiration, you’ll be able to continue playing without restrictions.
Self-exclusion is a safe way to take a break from playing and review your gaming behavior, strengths, and weaknesses.
Write to the support manager and specify the reason why you want to self-exclude. The operator will block your profile for a desired period.
Limits on Deposits
The player can limit the amount that they can deposit to their gaming account for a certain period of time (a day, a week, or a month). This means that when you reach the set amount, you won’t have an opportunity to replenish your balance anymore. A useful tool to prevent excessive gaming activity and potential financial risks. To enable the function, contact the support service and ask the operator to set limits on your bets or deposits.
How to Recognize Ludomania?
Addicted players usually follow the same pattern of behavior. Check the list of signs below and find out if you suffer from ludomania:
- You can’t stop placing bets even when you’re bankroll is out of money;
- You’re ready to break the law to get money for betting;
- Your family and friends aren’t aware of your hobby;
- You neglect your daily needs to save more money for betting;
- Your mood directly depends on gambling. Losses make you feel depressed, but if you win, you’re euphoric.
As soon as you realize that you have problems, contact the support service. The managers will find an optimal solution to fight addiction.
Professional Help
The Casino cooperates with qualified assistance organizations. Dozens of professional psychologists, financiers, and consultants are ready to find a solution for any unique case of ludomania. Besides, the site is equipped with special educational materials that tell you more about responsible gaming and contain tips to get rid of it quickly and effectively.
Promotion of Responsible Gaming Among Players
In order for players to fully understand the risks associated with gambling, the Casino does its best to instill responsible gaming in them. An information block with rules and tips is always available on the website, and support managers respond to users’ requests 24/7.
Improvement of Policy
The administration of the EU9 Casino maintains cooperation with leading companies in the field of responsible gaming. This ensures constant monitoring and refinement of the Policy. The website replenishes and improves how players can control their behavior. Thus, the betting environment here is becoming more and more secure.
Guaranteed Confidentiality
Many players suffering from ludomania avoid seeking help due to fear of judgment or the possibility of revealing their identity. We hasten to reassure you ‒ in the EU9 Casino, any requests to the support team remain 100% confidential. Third parties don’t have access to such information.
Agreement with the Policy
If you register on the gambling website, you automatically confirm that you are familiar with the Responsible Gaming Policy and agree to comply with the rules.